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To
Write a Business Email
Email is much less formal than a written letter.
E-mails are usually short and concise. If you are writing to someone you don’t
know, a simple “Hello” is adequate. Using a salutation such as “Dear Mr.
Smith,” is too formal.
When writing to someone you knows well, feel free to
write as if you are speaking to the person. You better use abbreviated verb
forms (He’s, We’re, He’d, etc.). Then, include a telephone number to the
signature of the e-mail. This will give the recipient the chance to telephone
if necessary.
It is not necessary to include your e-mail address
as the recipient can just reply to the email. When replying eliminate all the
information that is not necessary. Only leave the sections of text that are
related to your reply. This will save your reader time when reading your
e-mail.
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